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Hotel Carlton Capri Venice, Venice
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Key details
About the Hotel
Santa Croce 595,
Venice,
Italy,
30135,
Veneto
Hotel Carlton Capri is a refined three-star hotel located in the heart of Venice's Santa Croce district. Its unique combination of sober elegance and Venetian charm makes it a popular choice for those seeking a romantic getaway or celebrating special occasions. With proximity to key transport terminals, guests can easily access Venice's iconic sights and navigate the city via the nearby Grand Canal.
Location
Hotel Carlton Capri enjoys a strategic location near Piazzale Roma and Venezia Santa Lucia railway station, making transportation convenient for guests. The city center is a quick walk away, with access to shops and entertainment. Cars can be parked at nearby Tronchetto or in one of the garages in Piazzale Roma, ensuring easy arrival and departure.
Rooms
All rooms at Hotel Carlton Capri offer a sophisticated design enriched with traditional Venetian elements. Guests will find modern amenities including flat-screen satellite television, individual air conditioning, private bathrooms with modern toiletries, and a comfortable lounge area. For added convenience, select rooms feature balconies that provide views of the Venetian rooftops.
Eat & Drink
The hotel serves a large breakfast buffet that highlights typical Venetian desserts and a variety of international options. There is an air-conditioned restaurant with a non-smoking area and a bar where guests can unwind. Friendly staff are on hand to create a welcoming atmosphere, ensuring a pleasant dining experience.
Leisure & Business
Active guests can enjoy various on-site leisure options, including a gym, sauna, steam bath, and massage treatments. The hotel also features a lounge and TV room for relaxation. Business travelers benefit from attentive concierge services and can make use of facilities such as complimentary Wi-Fi and dry cleaning.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Rooms
The room I stayed in was compact but cozy, providing a perfect retreat after a day of exploring.view full review
Spacious Bathroom
I enjoyed a lovely spacious bathroom that was well-maintained and very clean, making my morning routine pleasurable.view full review
Varied Breakfast
Breakfast offered an excellent variety of options, ensuring a delightful start to each day of my stay.view full review
Engaging Entertainment
The in-room media options were great, providing me with plenty of choices to relax and unwind.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key access
Services
Paid shuttle service
Pet amenities available
Room service
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's buffet
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Garden furniture
Bathroom
Free toiletries
Media
AM/FM alarm clock
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Location
Santa Croce 595,
Venice,
Italy,
30135,
Veneto
Map view
street view
Santa Croce 595,
Venice,
Italy,
30135,
Veneto
City landmarks
Bridges
Rialto Bridge
4100 ft
Ponte della Guerra
Canal Grande
3400 ft
Square
Piazza San Marco
1.1
mi
Church
St. Mark's Basilica
1.1
mi
Museums
Doge's Palace
1.1
mi
Museums
Peggy Guggenheim Collection
1.0
mi
Ruga degli Orefici (Rialto) San Polo
Ponte di Rialto
4100 ft
Church
Santa Maria della Salute Basilica
1.1
mi
Bridges
Bridge of Sighs
1.1
mi
Sestiere San Marco 328
St. Mark's Campanile
1.2
mi
Museums
Natural History Museum
2600 ft
Museums
Gallerie dell'Accademia
4200 ft
Broadway Theatre
Teatro La Fenice
4700 ft
Piazza San Marco
Ala Napoleonica
1.1
mi
Square
The Ghetto
3200 ft
Campo San Biagio Castello 2148
Venetian Arsenal
1.4
mi
Dorsoduro Dorsoduro 190
Dorsoduro
3300 ft
Gallery
Grassi Palace
3500 ft
VeniceItaly
Cannaregio
2900 ft
Square
Campo Santa Margherita
2700 ft
Museums
Ca' Pesaro International Gallery of Modern Art
3200 ft
Museums
Museo Correr
1.1
mi
Church
Church of San Pantalon
2100 ft
Gallery
Palazzo Cavalli-Franchetti
4200 ft
Libraries
Libraria Aqua Alta
1.2
mi
Church
Church of San Giorgio Maggiore
2.0
mi
Church
Santa Maria Formosa
1.2
mi
Nearby
Church
St Mary of the Friars Santa Maria Gloriosa dei Frari
2000 ft
Church
San Rocco, Venice
1600 ft
Bridges
Constitution Bridge
1600 ft
Restaurants
Hostaria Vecio Biavarol
500 ft
Fondamenta Dei Tolentini Santa Croce 225 Sestiere Santa Croce 225
Panificio Pasticceria Trevisan
400 ft
Santa Croce
Osteria della Rivetta
400 ft
Santa Croce 637 A
Bacaro Quebrado
1200 ft
1107a Calle Larga dei Bari
Burger King Venezia
900 ft
Fondamenta San Simeon Piccolo Angolo Ponte Degli Scalzi
Caffetteria Cicchetteria Ai Do Scaini
800 ft
Calle de la Fonderia San Polo 3080
bArCollo
800 ft
Sestiere Santa Croce 191/C
Trattoria Agli Amici
800 ft
Sestiere Santa Croce 189
Spizzico
1900 ft
Sestiere Cannareggio 18
Pasticceria Rio Marin
1000 ft
Santa Croce 784
VyTA
800 ft
Stazione di Venezia S.L Stazione di Venezia Santa Lucia
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
friendly staff
late check-in
hidden location
8.0/10
Great
Rooms
7.4
Location
8.9
Service
9.0
Dining
7.5
Guest reviews
8.0/10
based on 16 review
4/5
based on 720 review
8.3
8.3/10based on 3696 review
#194 of 391 hotels in Venice based on Tripadvisor
Thomas
United Kingdom,
May
2024
8.2/10
The hotel has a decent size for Venice, but the room I booked for a landmark view ended up being the smallest room in Hotel Carlton on the Grand Canal with no view. However, the room had good WiFi signal even though it only had one single plug socket and lacked tea/coffee facilities.
Rooms
7.0
The room I got was small with no view as expected, but it was clean and had a decent size for Venice.
Service
9.0
The service was excellent. The staff, especially Alessio and Dodie, were friendly and helpful, making my stay very enjoyable.
Location
9.0
The location was top-notch, just a 5-minute walk from Santa Lucia train station and away from the noise of the Grand Canal. The hotel is in a quiet square, making it an ideal spot to explore Venice.
Dining
8.0
The breakfast was more than adequate with a variety of options;
Facilities
8.0
The hotel offered plenty of facilities and services, including room service, grocery shopping service, and tours/ticket assistance.
Steve
United States of America,
April
2024
8.4/10
The hotel has a charming Venetian atmosphere offering clean rooms but with a very small bathroom. It's in a great location close to the main attractions, yet quiet. On the downside, the reception experience was unwelcoming.
Rooms
8.0
The rooms are clean and comfortable. It would have been nice to have at least a complimentary bottle of water and a kettle for hot drinks.
Service
9.0
The cleaners were very friendly and actively ensured quick replenishment of items. They also provided helpful instructions for exploring the city.
Location
9.0
The location is excellent, close to important sights yet residential for a peaceful atmosphere.
Dining
8.0
The dining experience was delightful with a nice selection of sweet and savory items.
Facilities
8.0
The hotel offers a variety of services including room service, grocery shopping, shuttle service, and tours/ticket assistance.
James
United Kingdom,
February
2024
8.6/10
I had a wonderful stay at the Carlton Capri. The rooms were spacious, clean, and very comfortable. The service was impeccable, with the staff always going above and beyond to make our trip in Venice convenient. The location was perfect, away from the touristy areas but still close to restaurants. The dining experience offered a good variety of food to kickstart the day. A truly pleasant experience overall.
Rooms
9.0
The rooms had enough space, were very clean, and extremely comfortable for our stay.
Service
9.0
The service here was top-notch. The staff was always helpful, patient, and tirelessly assisted us with everything we needed.
Location
10.0
The location of the hotel couldn't have been better. Just across the bridge from the train station, it was easy to get to everything we wanted to see in Venice.
Dining
7.0
The dining options were basic but sufficient to start the day. The variety of food choices, from scrambled eggs and bacon to muesli, catered to different tastes.
Facilities
8.0
The facilities provided everything we needed for a comfortable stay.
Matthew
United Kingdom,
February
2024
8.4/10
The hotel is located on a quiet street close to the Grand Canal and opposite the railway station, offering clean and comfortable rooms. The friendly and helpful staff make your stay enjoyable, though the breakfast options could be improved. Overall, it's a great value for money.
Rooms
8.0
The rooms were nice, clean, and comfortable, making my stay enjoyable.
Service
9.0
The staff was all so friendly, welcoming, and helpful, ensuring a pleasant experience during my stay.
Location
9.0
The hotel's location is excellent, being close to the Grand Canal and the Venice main railway station, providing convenience for travelers.
Dining
8.0
The breakfast was fantastic with a good mix of hot and cold foods, but there could be more choices to enhance the dining experience.
Facilities
8.0
The hotel offers various services including room service, grocery shopping service, and tours/ticket assistance, adding value to the stay.
Juliet
United Kingdom,
January
2024
7.8/10
The hotel room was not spacious but not crowded for two people. Unfortunately, it lacked character and was positioned on the ground floor just behind the reception. The individual toiletries were a nice touch, but the room felt very hot and airless, and the decor needed some refreshing with peeling wallpaper and scruffy paintwork.
Rooms
5.0
The room was small and lacked character, with insufficient floor space for two people. The individual toiletries were appreciated, but the room felt hot and stuffy with outdated decor.
Service
8.0
The service was really excellent; the staff was always helpful and made our trip in Venice very convenient. They were amiable and very attentive, providing average speed internet. However, satisfactory explanation was lacking regarding the room conditions.
Location
9.0
The location was great, within easy reach of all main attractions. It was not excessively touristy and offered a good choice of restaurants and bars at reasonable prices.
Dining
9.0
The dining experience was fantastic with an amazing view of the Grand Canal during breakfast. The option to enjoy fresh local fish made it even more special. However, there were some comments about the value for what was paid in this area.
Facilities
8.0
The hotel offers room service, grocery shopping service, paid shuttle service, welcome drink, pet amenities, and tours/ticket assistance which are all convenient for guests.
Thomas
United Kingdom,
January
2024
8.2/10
I absolutely loved my stay at this hotel! The rooms were small but cozy, and the bathroom was especially nice. The good breakfast with a view of the city was perfect for my needs. The service was top-notch, with staff that were so eager to please and extremely friendly and helpful. The location was great, close to the main bus terminal and a peaceful romantic area by the canals. The dining experience with the amazing view of the grand canal for breakfast was a fantastic way to start the day!
Rooms
8.0
The rooms, although small, were cozy and the bathroom was especially nice.
Service
9.0
The staff was so eager to please, friendly, and extremely nice and helpful.
Location
9.0
The location was great, close to the main bus terminal and a peaceful romantic area by the canals.
Dining
8.0
The dining experience with the amazing view of the grand canal for breakfast was fantastic.
Facilities
7.0
The hotel provided all the necessary facilities for a comfortable stay.
Luke
United Kingdom,
January
2024
7.0/10
I was pleasantly surprised to find myself on the fourth floor, which we actually liked for the element of surprise! The rooms, though not very large, were sufficient even for a two-week stay. Unfortunately, they were very hot and airless with no satisfactory explanation from the staff. The decor definitely needed some love, with peeling wallpaper and scruffy paintwork.
Rooms
5.0
The rooms were small with insufficient floor space for two people.
Service
9.0
The service was excellent, especially Stefano who remembered our room numbers without prompting. The staff were attentive, and tea and coffee arrived swiftly.
Location
8.0
The location was excellent, being very near the train and bus station for easy access, although you can't get an Uber. It's close to the main station but not on a busy street.
Dining
6.0
The breakfast was passable, and the appetizers were just average.
Facilities
7.0
The hotel's facilities were good, with useful offerings like room service, grocery shopping service, shuttle service, paid shuttle service, welcome drink, and pet amenities.
Dan
United Kingdom,
December
2023
8.4/10
My stay at the hotel was delightful. The rooms were clean and comfortable, surprisingly spacious for Venice, and offered great value for money. Although there was only one plug socket and no tea/coffee facilities in the room, the WiFi signal was strong. The location was perfect, away from the noisy canal action, yet close to major sites. The service, especially from the ladies at breakfast, was polite and welcoming. The dining experience provided everything from scrambled eggs to muesli. Overall, a great choice to escape the hustle and bustle of Venice.
Rooms
8.0
The rooms are clean and comfortable, bigger than usual for Venice, great value for money.
Service
9.0
The service, especially from the ladies at breakfast, was polite and welcoming.
Location
9.0
The location was perfect, away from the noisy canal action yet close to major sites.
Dining
8.0
The dining experience was varied and satisfying, offering a range from scrambled eggs to muesli.
Facilities
8.0
The facilities provided everything needed for a comfortable stay.
Stephen
United Kingdom,
December
2023
8.2/10
The hotel's location is fantastic, close to the train station and the Grand Canal, making it easy to explore the city. The rooms were relatively small but cozy, with lovely city views from some. The service was exceptional, with helpful staff offering great assistance to explore the major sites. The dining experience was good but could have more variety. A great value for the price with convenient facilities nearby.
Rooms
8.0
The rooms were relatively small but comfortable, and we enjoyed the city view.
Service
9.0
The service was top-notch, especially with guidance for getting around and the attentive breakfast Ladies.
Location
9.0
The hotel's proximity to the train station and Grand Canal was excellent for sightseeing.
Dining
7.0
The dining experience was good with a nice selection, though more variety could be added.
Facilities
8.0
Convenient facilities nearby for a comfortable stay.
Doug
United Kingdom,
November
2023
9.0/10
I had a pleasant stay at the hotel. The rooms were very clean and comfortable, although they weren't ready until 13:00. Being on the fourth floor was a nice surprise. The service was exceptional with friendly and helpful staff making my stay enjoyable. The location was quiet yet convenient, close to transportation options. The dining experience was good with plenty of options. Overall, a great value for money.
Rooms
9.0
The rooms were very clean and comfortable. Being on the fourth floor was a pleasant surprise.
Service
10.0
The staff, including cleaners, reception, and breakfast staff, were extremely friendly and helpful, always with a smile.
Location
9.0
The hotel's location was very quiet but convenient, close to transportation options and the Grand Canal.
Dining
8.0
The dining experience was good with plenty of options available. A great value for money overall.
Facilities
9.0
Facilities were excellent, offering room service, grocery shopping service, paid shuttle options, and more.
clean
late check-in
Helen
United Kingdom,
October
2023
8.0/10
The hotel offered nice rooms but with small bathrooms. The attentive service and great location were standout features. The breakfast was average. The cleaner vacuuming early was a minor inconvenience.
Rooms
8.0
The rooms were clean and of good size, but the bathroom was very small.
Service
9.0
The staff, especially Simone, was quick to check us in and very helpful and accommodating.
Location
9.0
Facing the Grand Canal with a short walk to the train station was convenient, despite some noise early in the morning.
Dining
6.0
The dining experience was average with limited tasty options.
Facilities
Facilities offered a range of services including room service, tours/ticket assistance, and a shuttle service.
Terry
United States of America,
September
2023
8.4/10
The hotel room had a charming, old-fashioned Italian feel, clean and lovely but might not suit those looking for a modern room. Check-in was at 13:00, similar to a cozy guest room at my grandmother's home.
Rooms
7.0
The rooms were lovely and clean, quite old-fashioned but more authentic Italian, like my grandmother's home guest room.
Service
9.0
The staff were very attentive and provided excellent service, making me consider booking there again. They were very helpful and friendly.
Location
9.0
The location was perfect, with only a maximum five-minute walk from both train and bus stations. It was very good to get to from the bus drop-off area.
Dining
9.0
The breakfast was very delicious, one of the best hotel breakfasts I've had. The view of the grand canal made the experience really satisfying.
Facilities
8.0
The hotel had amazing views of the Grand Canal during breakfast, providing a truly satisfying experience. The rooms, although old-fashioned, added an authentic Italian touch.
charming atmosphere
old-fashioned decor
Ed
United States of America,
September
2023
8.8/10
I had a mixed experience at this hotel. The room was cozy in traditional style with a big bathroom, offering a nice view of Venice from the balcony. However, it needed a makeover, and the early morning vacuuming was not appreciated. The location was excellent, just a short walk from both the bus and train stations, making it convenient for travelers. The dining experience was delightful with an amazing view of the grand canal, but waiting to be seated was a bit frustrating in the morning.
Rooms
8.0
The room was cozy in traditional style with a big bathroom and fairly clean. It had plenty of wardrobe space for storage and a balcony overlooking Venice.
Service
9.0
The staff was very helpful and attentive, making our stay pleasant. They even offered services like room service and shuttle service, enhancing our experience.
Location
9.0
The hotel's location was perfect, just a short walk from both the bus and train stations, ideal for travelers. It was also near San Marco plaza and various transportation options.
Dining
9.0
The dining experience was fantastic with an amazing view of the grand canal. The staff, especially Nicola at the front desk, was accommodating and made dining a pleasant experience.
Facilities
9.0
The hotel offered excellent facilities, enhancing our stay with convenience and comfort.
Paul
United States of America,
August
2023
7.0/10
The hotel's location is superb, close to the main station but not on a busy street. The rooms were very hot and airless, with no tea or coffee facilities, and in need of refurbishment. The service was excellent, with Alessio and Dodie being very attentive and informative. The location is great, near major attractions but in a quiet area. The dining was average. Overall, some positives and negatives to consider.
Rooms
5.0
The room was very small and felt cramped, like my grandmother's guest room, with peeling wallpaper and scruffy paintwork. Only 1 plug socket available on the 4th floor. Good WiFi signal.
Service
9.0
Alessio and Dodie provided excellent assistance with instructions and were patient and attentive. Good breakfast service.
Location
8.0
The location is superb, near major sights, though the room was small. Cleaner vacuuming early was a downside.
Dining
6.0
Breakfast was passable, and the setting was lovely, but overall very average.
Facilities
7.0
Steve
United Kingdom,
July
2023
7.8/10
The hotel offers lovely and clean rooms in an authentic Italian style, although not very spacious. The service provided is top-notch, making guests feel truly welcome. The location is excellent, close to transport links and the Grand Canal, while the dining experience is passable but may not justify the price. Overall, a charming stay with a few minor drawbacks.
Rooms
8.0
The rooms are in a venetian style and clean, quite old-fashioned but charmingly authentic.
Service
9.0
The service was very sympathetic and helpful, making us feel truly welcome.
Location
9.0
The hotel's location is excellent, conveniently situated across the river from the train station, perfect for exploring Venice.
Dining
6.0
The dining was passable but might not be worth the price charged.
Facilities
7.0
The facilities provided are sufficient for a comfortable stay.